FAQ
General Product Questions
We offer a range of eyewear options, including prescription glasses, non-prescription glasses, sunglasses, and blue light-blocking glasses.
Yes, our frames are designed to be unisex, and we offer a variety of styles suitable for all preferences and face shapes.
Yes, we offer lenses with blue light protection to reduce eye strain from digital screens.
Ordering and Shipping
To place an order, simply browse our collections, select your desired frames, and follow the checkout process. You’ll be prompted to enter any necessary prescription details if required.
Yes, we offer international shipping. Please refer to our shipping page for more details on costs and delivery times.
Shipping times vary based on your location. For standard shipping within the U.S., please allow 5-7 business days. International orders may take longer.
Shipping costs vary by location and shipping speed. You can view the estimated shipping cost during the checkout process.
Returns and Exchanges
We offer a 30-day return policy on all eyewear. If you're not satisfied with your purchase, you may return it for a refund or exchange. For full details, please review our return and refund policy at https://www.blakspecs.com/pages/refund-return-policy.
Custom-made prescription lenses are non-returnable unless they have a manufacturing defect.
Prescription Information
During checkout, you’ll have the option to enter your prescription details manually or upload a photo of your prescription.
Yes, we offer progressive lenses. Please select this option when adding your prescription details.
Your PD is often included in your prescription. If not, we provide an easy guide to help you measure it at home.
Care and Maintenance
We recommend using a microfiber cloth and lens cleaner to avoid scratching the lenses. Avoid harsh chemicals.
Yes, we offer repair services for certain frame types. Please contact our support team for more information.
Account and Payment
We accept major credit cards, PayPal, and other secure payment options displayed at checkout.
Once your order ships, you’ll receive a tracking number by email. Use this to track your order’s progress.
Yes, creating an account allows you to save prescription details, track orders, and manage your purchase history.
Contact and Support
You can reach our support team via email at customer.support@blakspecs.com or through the contact form on our website.
Yes, we offer seasonal promotions and discounts. Sign up for our newsletter to stay updated.